At Vortex IT Systems, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or communicate with us.

By accessing our website or services, you agree to the terms described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal information

• Full name
• Email address
• Phone number
• Business or company name
• Communication records

Technical information

• IP address
• Browser type and version
• Device information
• Cookies and usage data
• Pages visited and time spent

Service-related information

• Project details shared by you
• Support queries
• Order and subscription information

How We Use Your Information

We use your data for:

• Providing and managing our IT services
• Processing orders and payments
• Responding to inquiries and support requests
• Improving website performance and user experience
• Sending important service updates or notifications
• Legal and security purposes

We do not sell your personal data to any third party.

Cookies and Tracking Technologies

We use cookies to:

• Remember user preferences
• Analyze traffic
• Improve website functionality

You can disable cookies through your browser settings, but some website features may not function properly.

Data Security

We implement strong security measures to protect your information, including:

• Encryption
• Secure servers
• Limited access controls

However, no internet transmission is 100% secure. You share information at your own risk.

Data Retention

We retain personal information only for:

• As long as required for business purposes
• Legal and regulatory requirements
• Until the user requests deletion

Your Rights

Depending on applicable law (GDPR, CCPA and similar), you may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Object to processing
• Withdraw consent

To exercise these rights, contact us using the details below.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised last updated date.

Contact Us

Vortex IT Systems LLC
4770 Indianola Avenue, Suite 106, Columbus, Ohio 43214
Phone: 614-500-8990
Email: support@vortexitsystems.com